1. Who We Are

"Vadekvate" Limited Liability Partnership ("Vadekvate," "we," "us," or "our") is a company registered in the Republic of Kazakhstan (Business Identification Number / BIN: 260740039072), located at 39A Ryskulbekov Street, Auezov District, Almaty, 050042, Republic of Kazakhstan.

This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our mobile application and related services (the "Service").

If you have questions about this policy, contact us at: **mail@vadekvate.com**

2. Information We Collect

2.1 Information you provide directly
- Name
- Email address
- Phone number (optional)
- Date of birth / age
- Gender and dating preferences
- Profile photos
- City / location you specify
- Messages and communications with other users
- Any information you include in your profile or in-app surveys

2.2 Information collected automatically
- Device information (device type, operating system, unique device identifiers)
- App usage data (features used, session length, crash logs)
- Approximate or precise location, only if you enable location services
- IP address

2.3 Information from third parties
- If you choose to register or log in via a third-party service (e.g., Apple Sign In, Google Sign In, Telegram), we may receive basic profile information from that provider, subject to your permissions.

3. How We Use Your Information

We use the information we collect to:
- Create and manage your account
- Match you with other users and operate core dating features
- Enable messaging between users
- Send you service-related notifications
- Send you marketing communications, only if you have opted in (see Section 8)
- Detect, investigate, and prevent fraud, abuse, and violations of our Terms of Use
- Improve and personalize the Service
- Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:
- **Other users**, as part of the core functioning of the Service (e.g., your profile, photos, and messages are visible to matches you interact with)
- **Service providers** who help us operate the Service (hosting, analytics, push notification providers, customer support tools)
- **Payment processors**, including Apple App Store and Google Play, for processing any in-app purchases or subscriptions — Vadekvate does not directly collect or store your payment card details
- **Law enforcement or regulators**, where required by applicable law
- In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

5. Your Rights

Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent at any time, where processing is based on consent

To exercise these rights, contact **mail@vadekvate.com**.

6. Account and Data Deletion

You can delete your account directly within the app via **Settings → Account → Delete Account**.

Alternatively, you may request account and data deletion by emailing **mail@vadekvate.com** with the subject line "Account Deletion Request." We will process such requests within 30 days, except where we are required to retain certain information for legal, safety, or fraud-prevention purposes.

7. Data Retention

We retain your personal information for as long as your account is active, or as needed to provide the Service. After account deletion, we may retain limited data as required for legal compliance, dispute resolution, safety investigations, or fraud prevention, after which it is securely deleted or anonymized.

8. Marketing Communications

If you opt in to receive marketing or promotional communications, you may unsubscribe at any time via the link in any marketing email or by contacting **mail@vadekvate.com**. Opting out of marketing communications does not affect service-related notifications necessary for the operation of your account.

9. Children's Privacy

The Service is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected data from a user under 18, we will delete that information promptly. If you believe a minor has provided us with personal data, contact **mail@vadekvate.com**.

10. International Data Transfers

Your information may be processed and stored on servers located outside your country of residence. We take appropriate measures to ensure your data is protected consistent with this Privacy Policy wherever it is processed.

11. Data Security

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. Your Choices Regarding Location and Device Permissions

You may enable or disable location services, camera access, photo library access, and push notifications at any time through your device settings. Disabling certain permissions may limit your ability to use some features of the Service.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email, and will update the "Last updated" date above.

14. Contact Us

"Vadekvate" Limited Liability Partnership
39A Ryskulbekov Street, Auezov District, Almaty, 050042, Republic of Kazakhstan
Email: **mail@vadekvate.com**